Satisfaction Guarantee

Gun Dog House Door® Inc.  Satisfaction Guarantee Statement

We believe you will agree that the Gun Dog House Door® products are the “finest looking,” best “designed,” and greatest “value” for the money you have ever seen in a pet door. However, if for any reason you are not completely satisfied with your purchase, just return it in original condition within 30 days of ordering. We will promptly return the purchase price less shipping. Customers are responsible for return shipping costs and any return damage issues.

Limited Lifetime Warranty

The Heavy Duty Dog Door®, Big Dog Door™, Easy Dog Door™, and Easy Big Dog Door™ are covered by a limited lifetime warranty. We warrant this product to be free of defects in materials or workmanship for the life of your dog, or up to 10 years. Damage caused by accident, improper installation or abuse is specifically excluded from this warranty. Gun Dog House Door® Inc. is not responsible for any incidental or consequential damage resulting from use of this product. Normal wear and tear excludes the hinges from warranty. Customers are responsible for all shipping costs.

Partial returns and/or damages will not receive full credit. Dog doors and other items damaged through USE or due to return shipping damage will receive partial or no credit. Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS, FedEx or common carrier and legitimately ordered the product, credit will be issued minus any shipping custom fees and charges.

Payment Options

• We accept VISA, MasterCard, Discover, American Express, orders over the phone, money orders and wire transfers.


We generally ship on the day of the order. We ship UPS to addresses in the USA. Delivery takes 2 to 5 days and we will email you the tracking number to monitor your shipment on

We can ship UPS Next Day, 2nd Day, etc. at the actual shipping costs.

We ship outside the USA via UPS or United States Postal Service Priority Mail. 


Gun Dog House Door® Inc. will not sell, trade or rent your personal information including your address, phone numbers, email or accounting information to any other entity. The above information is used for billing purposes and to fill your order. If we have trouble processing the order, this contact information is used to get in touch with you.

Secure Shopping

• All orders on the Gun Dog House website are encrypted by one of the most secure systems available online.

•No credit or debit card details are stored once the order has been processed.

Copyright and Trademark Notice

All trademarks, copyright, database rights and other intellectual property rights in the materials on this web site (as well as the organization and layout of this web site) together with the underlying software code are owned either by Gun Dog House Door® Inc. or by your licensers. Without our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this web site or the underlying software code whether in whole or in part. However, the contents of this web site may be downloaded, printed or copied for your personal non-commercial use.


Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites. You may only link to this web site with our express written permission. We expressly reserve the right to withdraw our consent an any time to a link which in our sole opinion is inappropriate or controversial.


Gun Dog House Door® Inc. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site or products in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Gun Dog House Door® Inc. makes no warranty whatsoever for the reliability, stability of any virus-free nature of any software being downloaded from this web site, nor for the availability of the download sites where applicable. All software products downloaded from any section of this web iste or via a link pointed to by this web site are downloaded, installed, and used totally and entirely at the users own risk.
Nothing in these terms and conditions excludes or limits liability which may not otherwise be limited or excluded under applicable law.

These Terms of Use contain all terms of your agreement with Gun Dog House Door® Inc. relating to your use of this web site. No other written or oral statement (including statements in any brochure or promotional literature published by Gun Dog House Door® Inc. will be incorporated.

You agree to indemnify, defend and hold Gun Dog House Door® Inc. harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms of Use.

Your use of this web site, any downloaded material from it and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of USA Courts.

Contact Details

If you have any comments or queries in connection with our terms of use please call 701-354-7700.